Pricing and Payment Policy

1. Pricing Structure

a) Product-Based Pricing

Prices are determined based on the type of product, processing method (canning, bottling, freezing, etc.), packaging format, quantity ordered, and storage requirements. All pricing reflects the costs associated with quality raw materials, hygienic processing, quality control, and compliance with food safety standards.

b) Retail and Household Orders

Retail pricing is fixed and transparent, based on standard packaging sizes. Prices are inclusive of processing and packaging costs unless otherwise specified.

c) Commercial & Bulk Orders

For institutional buyers, wholesalers, food service providers, and other commercial clients, pricing is volume-based. Bulk orders may qualify for customized pricing depending on:

  • Order quantity
  • Product specifications
  • Packaging requirements
  • Contract duration
  • Delivery and storage conditions

d) Custom Processing & Private Labeling

Customized processing, special formulations, private labeling, or tailored packaging requests are priced separately based on scope, materials, and operational requirements.

e) Taxes & Duties

All applicable taxes (including GST or other statutory levies) will be charged as per prevailing government regulations and clearly mentioned on invoices.

2. Price Validity & Revisions

a) Price Validity

Quoted prices are valid for a specified period mentioned in the quotation, website, or agreement. Prices are subject to change after the validity period expires.

b) Price Revisions

Prices may be revised to reflect changes in market and operational conditions, including seasonal variations in raw material availability, increases in packaging or logistics costs, changes in government regulations or taxes, and significant rises in input or energy expenses. Wherever possible, clients will be informed of any price revisions in advance to ensure transparency and continuity in business dealings.

3. Payment Terms

a) Retail & Small Orders

  • Full payment is required prior to dispatch or at the time of purchase.
  • Accepted payment modes include bank transfer, UPI, and other approved digital payment methods.

b) Commercial & Institutional Clients

Payment terms are defined in the quotation, purchase order, or supply agreement. Standard terms may include:

  • Advance payment (partial or full), or
  • Credit period ranging from 15 to 30 days for approved clients.

c) Advance Payments

For bulk, customized, or made-to-order processing, an advance payment is mandatory to confirm the order.

4. Invoicing & Documentation

a) Invoices

Invoices will be issued at the time of dispatch or completion of the order and will include:

  • Product details
  • Quantity
  • Pricing
  • Applicable taxes
  • Payment due date

b) Dispute Resolution

Any discrepancies in invoices must be reported within 3–5 working days from the invoice date. Delayed claims may not be entertained.

5. Late Payments & Penalties

a) Overdue Payments

Payments not received within the agreed credit period may attract:

  • Late payment charges or interest, as specified in the agreement
  • Temporary suspension of further supplies until dues are cleared

6. Mode of Payment

Accepted payment methods include:

  • Bank transfer (NEFT/RTGS/IMPS)
  • UPI
  • Other digital payment methods as approved

Cash payments may be accepted for retail transactions where legally permitted.

7. Policy Updates

This Pricing and Payment Policy may be updated periodically to reflect changes in business operations, market conditions, or regulatory requirements. The latest version will always be applicable.